{"id":27,"date":"2025-08-31T12:48:49","date_gmt":"2025-08-31T12:48:49","guid":{"rendered":"https:\/\/skyglassiptv.net\/?page_id=27"},"modified":"2025-09-08T20:46:33","modified_gmt":"2025-09-08T20:46:33","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/skyglassiptv.net\/go\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">Terms of Service \u2013 Sky Glass IPTV<\/h1>\n\n\n\n<h2 class=\"wp-block-heading\">1. Introduction<\/h2>\n\n\n\n<p>Welcome to <strong>Sky Glass IPTV<\/strong> (referred to as \u201cwe,\u201d \u201cour,\u201d or \u201cus\u201d). By accessing or using our website and IPTV services, you agree to comply with these Terms and Conditions. If you do not agree, please do not use our services. Please review our full Terms and Conditions carefully before proceeding.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. Refund and Returns Policy<\/h2>\n\n\n\n<p>We are committed to providing high-quality IPTV services. However, if you encounter issues, our refund and returns policy applies under the following conditions:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2.1 Refund Eligibility<\/h3>\n\n\n\n<p>Refunds may be requested only in the following cases:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Service Interruption<\/strong>: If there is a prolonged, unresolvable service outage or technical issue that prevents access to our services.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2.2 Refund Request Process<\/h3>\n\n\n\n<p>To request a refund, you must:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Contact our support team at <strong>contact.skyglassiptv@gmail.com<br><\/strong>  within <strong>7<\/strong> days of purchase.<\/li>\n\n\n\n<li>Provide order details (name, email, and order number).<\/li>\n\n\n\n<li>Describe the issue clearly and submit any necessary documentation or evidence.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">2.3 Refund Processing<\/h3>\n\n\n\n<p>Once your request is approved, refunds will be processed within 3 days via the same payment method used for the original purchase. Please note that the exact refund timeline depends on your payment provider.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. Exclusions<\/h2>\n\n\n\n<p>Refunds or returns will <strong>not<\/strong> be issued under the following circumstances:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Change of Mind<\/strong>: Purchases made in error or due to a change of mind are not refundable.<\/li>\n\n\n\n<li><strong>Technical Compatibility<\/strong>: Customers are responsible for ensuring their device, internet connection, and applications are compatible with our services. Refunds will not be provided for incompatibility issues.<\/li>\n\n\n\n<li><strong>One-Month Subscriptions<\/strong>: All one-month plans are <strong>non-refundable<\/strong>.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. Contact Us<\/h2>\n\n\n\n<p>For questions, concerns, or inquiries about our Terms or Refund Policy, please contact us at:<\/p>\n\n\n\n<p>\ud83d\udce7 <strong>contact.skyglassiptv@gmail.com<\/strong><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Terms of Service \u2013 Sky Glass IPTV 1. Introduction Welcome to Sky Glass IPTV (referred to as \u201cwe,\u201d \u201cour,\u201d or \u201cus\u201d). By accessing or using our website and IPTV services, you agree to comply with these Terms and Conditions. If you do not agree, please do not use our services. Please review our full Terms and Conditions carefully before proceeding. 2. Refund and Returns Policy We are committed to providing high-quality IPTV services. However, if you encounter issues, our refund and returns policy applies under the following conditions: 2.1 Refund Eligibility Refunds may be requested only in the following cases: 2.2 Refund Request Process To request a refund, you must: 2.3 Refund Processing Once your request is approved, refunds will be processed within 3 days via the same payment method used for the original purchase. Please note that the exact refund timeline depends on your payment provider. 3. Exclusions Refunds or returns will not be issued under the following circumstances: 4. Contact Us For questions, concerns, or inquiries about our Terms or Refund Policy, please contact us at: \ud83d\udce7 contact.skyglassiptv@gmail.com<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-27","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/skyglassiptv.net\/go\/wp-json\/wp\/v2\/pages\/27","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/skyglassiptv.net\/go\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/skyglassiptv.net\/go\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/skyglassiptv.net\/go\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/skyglassiptv.net\/go\/wp-json\/wp\/v2\/comments?post=27"}],"version-history":[{"count":4,"href":"https:\/\/skyglassiptv.net\/go\/wp-json\/wp\/v2\/pages\/27\/revisions"}],"predecessor-version":[{"id":970,"href":"https:\/\/skyglassiptv.net\/go\/wp-json\/wp\/v2\/pages\/27\/revisions\/970"}],"wp:attachment":[{"href":"https:\/\/skyglassiptv.net\/go\/wp-json\/wp\/v2\/media?parent=27"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}